Novalja Travel d.o.o. is a tourist agency based in Novalja, which has extensive experience in providing accommodation, organizing unforgettable excursions, transfers and a number of other activities that will remain in nice and unforgettable memories. Our professional and friendly staff will be available at any time to provide information, especially about all places on the island of Pag. This makes us one of the leading Croatian travel agencies in the industry.

We offer accommodation in private apartments and rooms, guesthouses, holiday homes and hotels in all destinations on the island of Pag. We have a rich offer of excursions, exchange services, airport transfers, bus parking, storage and a variety of other services. If you are looking for a wonderful and unforgettable experience with great accommodation, book your vacation with us. Our friendly and helpful staff will do their best to provide you with everything you need for the perfect vacation.

Travel agency ”NOVALJA TRAVEL d.o.o.”

Put Lokvice 52, 53291 Novalja

Phone:+385 (0) 91 585 5284

info@novalja-travel.com www.novalja-travel.com

MBS: 040332876, OIB: 83883676400, VAT ID: HR83883676400,

Business manager: Ljubomir Kurilić

Working hours

in the period from 01.01. to 31.05. and from 01.09. to 31.12.

9:00 a.m. to 2:00 p.m.

Saturdays and Sundays: closed

in the period from 01.06. to 31.08.

from 8:00 to 22:00

Court registry: Rijeka Commercial Court, MBS 040332876, OIB 83883676400

Share capital: HRK 20,000.00, paid in full

Management: Ljubomir Kurilić, director, authorized person

The competent authority for official supervision of the activities of the travel agency is

Ministry of Tourism - Independent Tourism Inspection Sector,

Trg Republike Hrvatske 8/1, 10000 Zagreb.

Tel: +385 1 462 74 45, fax: +385 1 462 74 46

NOTICE OF METHOD OF SUBMITTING WRITTEN CONSUMER COMPLAINT

In accordance with Art. 10 (3) of the Consumer Protection Act (Official Gazette 41/14, 110/15) we inform consumers that they may file a complaint about the quality of our services in writing at our business premises and we will promptly acknowledge the receipt of that objection in writing. A complaint may also be filed by mail to:

Novalja Travel doo,

Put Lokvice 52,

53291 Novalja, Croatia

or email: info@novalja-travel.com

or telephone number:+385 (0) 91 585 5284

We will respond to the consumer's written objection in writing no later than 15 days from the date of receipt of the complaint, so please provide us with your complaint address in your complaint.